Data Protection

1xbey Privacy Policy — Our Commitment to Protecting Your Data

1xbey is fully transparent about how we collect, use, and protect your personal information. This Privacy Policy explains exactly what data we hold, why we hold it, and how we keep it secure.

Last Updated: January 2026

1. Introduction

1xbey (https://1xbey.biz) is a trusted online Sports Betting platform built for bettors in Bangladesh. We place the privacy of our members above all else. This Privacy Policy clearly outlines what data is collected when you use 1xbey, how it is used, and whether any of it is shared with third parties.

By using our platform, you are considered to have accepted this Privacy Policy. The policy may be updated from time to time, so we recommend reviewing it regularly.

Our Core Commitment: Your personal data will never be sold, shared with advertisers, or used for any purpose beyond what is necessary.

2. What Data We Collect

Various types of information are collected when you register and use services at 1xbey. The full list is detailed below:

2.1 Information You Provide Directly

Data Type Example When It's Collected
Identity Information Name, date of birth, national ID number At the time of registration & KYC verification
Contact Information Mobile number, email address During registration
Financial Information Payment methods, transaction history During deposits and withdrawals
Address Details Current address, city, district During registration or KYC verification
Support Communications Complaints & Chat Details Support Contact Hours

2.2 Data Collected Automatically

Certain information is collected automatically when you visit or use 1xbey:

  • IP address & device information (model, operating system)
  • Browser type and version
  • Page visit times, duration, and navigation patterns
  • Betting activity logs (bet type, amount, outcome)
  • Login time and location (general area)
This automated data collection is primarily used to ensure security, detect fraud, and make your experience smoother.

3. How We Use Your Data

Under 1xbey's Privacy Policy, your data is used only for specific purposes and is never misused under any circumstances. The main uses are listed below:

  • Account Management: For registration, login, and profile updates.
  • Identity Verification (KYC): To verify your identity in compliance with legal obligations.
  • Payment Processing: To verify deposits, withdrawals, and transactions.
  • Customer Support: To address your complaints and resolve any issues.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligations: To retain data as required by regulatory authorities.
  • Service Improvement: To analyze user experience and improve the platform.
  • Bonuses & Promotions: To send you relevant offers based on your preferences (if you have given your consent).
Marketing Communications: If you'd rather not receive promotional messages, you can opt out at any time via your profile settings or by contacting our support team.

4. Data Sharing & Third Parties

1xbey never sells your personal data. However, in certain specific situations, limited information may be shared with trusted third parties:

4.1 Payment Processors

Financial information is shared with payment gateway providers as needed to process deposits and withdrawals securely. These providers operate in compliance with international security standards.

4.2 Legal Authorities

We are legally required to share information with the relevant authorities when mandated by a court order, regulatory directive, or anti-money laundering investigation.

4.3 Service Providers

Technology partners that support platform operations — such as cloud hosting and analytics — may access limited data. Strict confidentiality agreements are in place with all such partners.

What We Never Do: Your data is never shared with advertisers, brokers, or any other betting platforms.

5. Cookies Policy

1xbey uses cookies on its website — these are small data files stored in your browser that help improve platform functionality.

5.1 Types of Cookies

  • Essential Cookies: To maintain your login session and ensure platform security. Disabling these may cause the site to function incorrectly.
  • Performance Cookies: To measure page load speed and gather visit statistics — fully anonymised.
  • Functional Cookies: To remember your preferred language, settings, and theme.
  • Analytics Cookies: To understand user behavior — this data is completely anonymous and is used solely to improve our services.

5.2 Managing Cookies

You can disable or delete cookies at any time through your browser settings. Keep in mind that turning off essential cookies may affect core features like login and payments.

6. Security Measures

1xbey follows the highest industry security standards to protect your data. As part of our Privacy Policy, a range of technical and organizational measures have been put in place:

  • 256-bit SSL Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for logins and withdrawals.
  • Firewall & DDoS Protection: To protect against external attacks.
  • Regular Security Audits: Regular audits conducted by independent third-party experts.
  • Restricted Access: Only authorized personnel have access to the data they need.
  • Data Backup: Secure backups stored on encrypted servers.
Important: We will never ask for your password or OTP via email or phone. If anyone does, please notify our support team immediately.

7. Data Retention Period

Under 1xbey's Privacy Policy, your data is never retained longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 Years AML & Financial Regulations
KYC Documents 5 Years Regulatory Requirements
Support Communications 3 Years Dispute Resolution Records
Cookies Data Up to 1 year Service Improvement

Once the retention period expires, your data is securely deleted or anonymized so that no individual can be identified.

8. Your Rights

1xbey's Privacy Policy gives you full control over your data. You can exercise the following rights at any time:

Right to Access Data

You have the right to know what personal data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data, provided there are no legal obligations requiring its retention.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

Right to Data Portability

You can download your data in a portable format.

Marketing Opt-Out

Opt out of promotional messages at any time.

To exercise any of the rights listed above, email us at: support@1xbey.biz — We will respond within 30 business days.

9. Privacy of Minors

1xbey is strictly for individuals aged 18 and above. We do not knowingly collect data from anyone under 18. If an underage user is found to have registered with a false age, their account will be immediately closed and all associated data permanently deleted.

If you become aware of a minor using 1xbey, please notify us immediately: support@1xbey.biz

10. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our Data Privacy Team:

  • Email: support@1xbey.biz
  • Subject: Please reference "Privacy Policy Complaint" in the subject line
  • Response Time: Usually within 48 hours

If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority.

Policy Updates: If this Privacy Policy is updated, you will be notified at your registered email address and the revision date will be displayed at the top of the page.

What Sets 1xbey's Privacy Policy Apart

We don't just write policies — every commitment is technically enforced.

Bank-Grade Encryption

Every transaction and personal detail you share is protected by 256-bit SSL encryption — the same technology trusted by major banks.

Your data is never sold

Your name, number, or betting history is never sold to advertisers or any third party — not ever.

Two-Factor Security

Enabling 2FA adds an extra verification step at login and withdrawal, completely blocking any unauthorized access to your account.

Automated Data Deletion

Once the designated retention period ends, your data is automatically and securely deleted or anonymized.

Full Transparency

This Privacy Policy details when, why, and with whom we share your information — no hidden terms.

Your Control

You can opt out of marketing messages, update your information, or request account closure at any time from your Profile Settings.

Join a Trusted Platform Today

Your data is completely safe with 1xbey. Hundreds of thousands of Bangladeshi bettors play with confidence every day, trusting our Privacy Policy.

By registering after reading our Privacy Policy, you agree to all terms set out within it.

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