1xbey Terms & Conditions — Your Complete Guide to Using the Platform

1. General Terms

1xbey (https://1xbey.biz) is an online sports betting platform operated for bettors in Bangladesh. By accessing this website or app, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

You must be at least 18 years old to use 1xbey's services. Minors are strictly prohibited from using this platform, and if anyone registers with false information, 1xbey reserves the right to close that account at any time.

1.1 Applicable Law

1xbey operates under an international license. Any disputes arising from the use of the platform will be governed by international gaming laws and the guidelines of the relevant licensing authority.

1.2 Service Restrictions

Users in countries where online betting is strictly prohibited should not use 1xbey. It is solely the user's responsibility to ensure that their use of the platform complies with the laws of their jurisdiction.

2. Account Registration

To register with 1xbey, you must provide accurate and complete information. Only one account is permitted per person. If the same individual creates multiple accounts, all of them will be closed and any funds held may be forfeited.

• The name, address, and date of birth provided at registration must be accurate.
• A copy of your national ID or passport may be requested for identity verification.
• Keeping your account password confidential is entirely the user's responsibility.
• Allowing any third party to access or use your account is strictly prohibited.
• 1xbey reserves the right to investigate accounts flagged for suspicious activity.

3. Betting Rules

All bets on 1xbey are placed voluntarily and at the user's own discretion. It is the user's responsibility to review the odds, match details, and potential outcomes before placing any bet.

3.1 Bet Acceptance & Cancellation

Once a bet is confirmed, changes or cancellations are generally not possible. However, 1xbey reserves the right to void a bet in the following circumstances:

• If incorrect odds are displayed due to a technical error.
• If a match or event does not start at the scheduled time or is postponed.
• If evidence of match-fixing or fraud is found.
• If a user places bets using multiple accounts.

3.2 Live Betting

In live betting, odds change in real time. The odds in effect at the moment a bet is confirmed are final. 1xbey is not liable for any delays in bet processing caused by network issues.

3.3 Maximum & Minimum Bet Limits

Every market has set minimum and maximum bet limits. These limits may vary by event, market, and the user's account level. VIP members are eligible for higher betting limits.

4. Payments & Withdrawals

1xbey supports the most popular payment methods in Bangladesh. All deposits and withdrawals must be made using a payment method registered in your own name. Transactions from third-party accounts are strictly prohibited.

4.1 Deposit Rules

• The minimum deposit amount is ৳500.
• All major mobile banking options are supported, including bKash, Nagad, and Rocket.
• Deposits are credited to your account instantly in most cases.
• The maximum daily deposit limit is determined by the user's account level.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are typically processed within 24–48 hours.
• Withdrawals may be held pending until identity verification is complete.
• Funds tied to a bonus cannot be withdrawn until the relevant bonus conditions have been met.
• 1xbey may place a hold on withdrawals in the event of suspicious transactions.

4.3 Anti-Money Laundering Policy

1xbey strictly adheres to international Anti-Money Laundering (AML) policies. Any suspicious financial activity will trigger an account investigation and appropriate action will be taken.

5. Bonus Terms

1xbey offers a variety of bonuses and promotions, each with its own terms detailed on the relevant promotion page. Please read those terms carefully before claiming any bonus.

5.1 General Bonus Rules

• Every bonus comes with a wagering requirement — typically 5x–10x the bonus amount.
• If the wagering requirement deadline expires, the bonus will be forfeited.
• Each promotion can only be claimed once per user.
• Only bets placed on specified markets may count toward fulfilling bonus wagering requirements.
• Any evidence of bonus abuse will result in the forfeiture of the bonus.

5.2 Referral Bonus

Referring a friend can earn both parties a bonus. To qualify for the referral bonus, the referred friend must successfully register and make an initial deposit of the required amount.

6. Responsible Gaming

1xbey firmly believes that betting is a form of entertainment — not a source of income. We want every member to enjoy betting in a healthy, controlled way.

• You can set your own daily, weekly, or monthly deposit limits.
• If needed, you can place your account on a temporary Cool-off period for a set duration.
• A permanent self-exclusion option is also available.
• Our support team is on hand to actively assist anyone showing signs of problem betting.

Betting addiction is a serious issue. If you feel it's becoming a problem, visit our Responsible Play View page.

7. Privacy & Data Protection

1xbey treats your personal information with the utmost care. Details provided at registration are used solely for service delivery, identity verification, and legal compliance.

• Your information is never sold to third parties.
• SSL encryption is used to ensure technical security.
• For full details on how we collect and use your information, please see our Privacy Policy.

8. Account Closure & Suspension

1xbey may suspend or permanently close an account at any time for the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Abusing the bonus system.
• Using betting software or bots.
• Behaving inappropriately toward other members or staff.
• Involvement in money laundering or fraud.

In the event of account closure, any valid balance (excluding bonuses) will be returned through the standard process, though funds may be held during an ongoing investigation.

9. Dispute Resolution

For any dispute or complaint, please contact our support team first. Support email: support@1xbey.biz. We aim to respond to all complaints within 48 hours.

• When submitting a complaint, please provide your account ID, transaction details, and a full description of the issue.
• Attach screenshots or supporting evidence where applicable.
• If you are not satisfied with the support team's decision, you may appeal to the licensing authority.

10. Changes Policy

1xbey reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, a notification will be sent to your registered email address.

Continuing to use the platform after any changes have been made will be taken as your acceptance of the updated terms. We recommend reviewing this page regularly.